ABOUT FORLANYA
What is the jewelry made from?
Each Forlanya piece is handmade, artisnal, and globally sourced. Therefore, the jewelry materials vary dependent on each piece. You can see the piece materials under each product description.
Does the jewelry tarnish?
Use this text to answer questions in as much detail as possible for your customers.
Do you offer a warranty?
Yes.
How do I clean the jewelry?
Use this text to answer questions in as much detail as possible for your customers.
How is the Jewelry made?
Use this text to answer questions in as much detail as possible for your customers.
Do you offer wholesale?
Yes! We're happy to offer wholesale and can't wait to see Forlanya in your store! Please send an email to Nicole at nicole@forlanyajewelry.com.
ORDERS & DELIVERY
How long does it take to process orders?
Since each piece is handmade by Nicole Zusi herself. If the product is not already created in the studio, please allow Nicole up to 10 business days to create your custom piece.
What is your return/exchange policy?
Most pieces are exchangeable for store credit with 14 days of your delivery date. Earrings are non returnable for sanitary reasons.
All pieces must be unworn, undamaged, with the original packaging for store credit. Please send an email to nicole@forlaynyajewelry.com to initiate the exchange.
Customers are responsible for the charges of return shipping.
All custom ordered pieces, earrings, sale items and wholesale orders are excluded from exchanges.
Do you ship internationally?
Currently, we only offer shipping to the US.
Can't find what you're looking for?
We'd love to hear from you! Please email us at nicole@forlanyajewelry.com